Privacy Policy

1. Overview

This Privacy Policy explains how Powerhouze ("we," "our," or "us") handles information when you use our Chrome extensions, including PHG Call Tracker, QuickSigner, and any future extensions we develop. We are committed to transparency and protecting your privacy rights.

2. Our Chrome Extensions

3. Information We Collect

3.1 Data Collection by Extension

Extension	Data Type	Purpose	Storage Location
PHG Call Tracker	Call counters, quality metrics	Track performance metrics	Local device only
PHG Call Tracker	UI preferences (position, state)	Remember user settings	Local device only
QuickSigner	API authentication tokens	Connect to signing service	Chrome sync storage
QuickSigner	Document metadata	Process signing requests	Temporary, not stored
QuickSigner	Client form data	Auto-fill convenience	Extracted only, not stored
DISPoBOT	Phone numbers, case IDs	Cross-platform automation	Temporary extraction only
DISPoBOT	Disposition selections	CRM workflow automation	Recent log (local storage)
DISPoBOT	User preferences (auto-close)	Workflow customization	Chrome sync storage
Auto-Search	Selected text from webpages	CRM search functionality	Temporary local storage
Auto-Search	Recent phone numbers (last 5)	Quick access and workflow	Local storage only
Auto-Search	Disposition selections and results	Automated CRM workflows	Processed only, not stored
Auto-Search	Phone numbers from navigation URLs	Automatic dialer integration	Extracted and stored locally
Auto-Search	Web navigation events	Monitor dialer URL patterns	Processed in real-time, not stored
ABC Buddy	Client personal information	Sales script generation	Real-time extraction, not stored
ABC Buddy	Account balances and financial data	Settlement calculations	Processed locally, not stored
ABC Buddy	SSN (last 4 digits only)	Identity verification in scripts	Extracted from page, not stored

3.2 Information We Do NOT Collect

• Personal identifying information (names, addresses, phone numbers) unless temporarily extracted from forms
• Browsing history or website content beyond the specific pages our extensions operate on
• Document content or file contents uploaded through QuickSigner
• Call recordings, transcripts, or actual conversation content
• Financial information or payment details
• Location data or GPS coordinates
• Usage analytics or tracking data

4. How We Use Information

The limited information our extensions collect is used exclusively for:

• Core Functionality: Enabling the primary features of each extension
• User Experience: Remembering your preferences and settings
• Integration: Connecting with authorized third-party services (like QuickSigner API)
• Performance: Ensuring extensions work properly across different websites

5. Data Storage and Security

5.1 Local Storage Priority

Whenever possible, our extensions store data locally on your device using Chrome's built-in storage mechanisms. This means:

• Data never leaves your computer unless explicitly sent to authorized services
• You maintain complete control over your information
• Data is automatically removed when you uninstall the extension

5.2 Security Measures

• Encrypted Storage: Chrome's storage API uses built-in encryption
• Minimal Permissions: We request only necessary permissions for functionality
• Secure API Calls: All external API communications use HTTPS encryption
• Code Reviews: Regular security audits of extension code

6. Third-Party Services

6.1 QuickSigner API Integration

Our QuickSigner extension connects to the QuickSigner API service. When you use this extension:

• Document data is transmitted securely to QuickSigner for processing
• QuickSigner operates under their own privacy policy
• We do not store or access documents processed by QuickSigner

6.2 Webhook Integrations

QuickSigner may send data to automation platforms (Zapier, Pabbly) if configured:

• Only metadata (not document content) is transmitted
• You control webhook URLs and can disable this feature
• These services operate under their respective privacy policies

6.3 Cross-Platform Automation

Some extensions (DISPoBOT, Auto-Search) perform cross-platform automation:

• Data is extracted from one platform and automatically applied to another
• Automation occurs only when explicitly triggered by user actions
• No data is stored permanently during automation processes
• All automation follows user-configured settings and preferences

QuickSigner may send data to automation platforms (Zapier, Pabbly) if configured:

• Only metadata (not document content) is transmitted
• You control webhook URLs and can disable this feature
• These services operate under their respective privacy policies

7. Chrome Extension Permissions

We request specific permissions to enable our extensions' functionality:

Permission	Extensions Using	Purpose	Data Access
storage	All extensions	Save settings and preferences	Local device storage only
scripting	All extensions	Inject UI elements into pages	Page structure only (no content)
activeTab	All extensions	Interact with current tab	Current tab only when activated
host_permissions	PHG Call Tracker	Work on all websites	No content reading, UI overlay only
specific hosts	QuickSigner	Extract form data from specific sites	Form fields only on authorized domains
tabs	DISPoBOT	Open and manage CRM tabs	Tab management for workflow automation
specific hosts	DISPoBOT	Access dialer and CRM platforms	Form data extraction on authorized domains only
contextMenus	Auto-Search	Right-click search functionality	Selected text only when menu is used
tabs	Auto-Search	Cross-tab workflow automation	Tab management for CRM workflows
specific hosts	Auto-Search	Access Simplicity CRM for searches	Search and disposition functionality on CRM domain only
activeTab	ABC Buddy	Extract client data from CRM pages	Current tab content reading for script generation
specific hosts	ABC Buddy	Access Simplicity CRM client pages	Data extraction on CRM MasterView pages only

8. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Limited data sharing occurs only in these specific circumstances:

• Service Integration: When you use QuickSigner, necessary data is sent to their API
• User-Configured Webhooks: When you set up automation, metadata is sent to your chosen platform
• Legal Requirements: If required by law or to protect our rights

9. Data Retention and Deletion

• Local Data: Retained until you uninstall the extension or clear browser data
• User Control: You can reset/clear data within each extension's interface
• Complete Removal: Uninstalling extensions removes all associated local data
• Sync Storage: Data in Chrome sync storage is removed when you sign out or delete Chrome data

10. Your Privacy Rights

You have the following rights regarding your data:

• Access: View all data stored by our extensions (visible in extension interfaces)
• Control: Modify, reset, or clear your data at any time
• Deletion: Remove all data by uninstalling extensions
• Portability: Export your data (call tracking statistics) when available
• Opt-out: Disable any extension feature or stop using extensions entirely

11. Children's Privacy

Our extensions are designed for professional business environments and are not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. International Users

Our extensions can be used globally. For users outside the United States:

• Data processing occurs primarily on your local device
• External API calls may involve data transfer to service providers
• We comply with applicable international privacy laws

13. Compliance

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or new extension features. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be communicated through Chrome Web Store update notes
• Major changes may prompt user notifications within extensions
• Continued use constitutes acceptance of updated policies